PREVIEW · BUILT FOR CLIENT REVIEW · NOT FOR PUBLIC USE
Palm ClinicsDr. Ahmed Ibrahim
Patient journey

Seven stages.
From enquiry to year-one review.

Every patient at Palm Clinics moves through the same considered sequence — managed personally by our concierge team, the principal anaesthetist, and Dr. Ibrahim from beginning to end.

01

Within 4 hours

Considered enquiry

You reach our concierge team by form, phone or WhatsApp. A senior member of the team responds personally — never an auto-reply.

  • Direct WhatsApp line for written enquiries
  • Optional voice introduction within the same business day
  • Initial questions answered honestly before any consultation is booked

02

75 minutes

Concierge consultation

An unhurried meeting — in atelier, by video, or at home for Beverly Hills residents — with Dr. Ibrahim and our patient concierge.

  • Full medical and aesthetic history
  • 3D imaging and on-screen planning
  • Honest range of options, including the option to do nothing

03

Within 48 hours

Tailored plan

A written plan is delivered to you — operative steps, anaesthetic, recovery, indicative range and timeline.

  • Single operation versus staged approach
  • Fully itemised quotation — no package gloss
  • Recommended dates from our deliberately limited operating calendar

04

60 minutes

Pre-operative atelier visit

A second visit two to three weeks before surgery — full bloodwork, anaesthetic review, and a walk-through of the day itself.

  • Comprehensive pre-operative work-up
  • Personal anaesthetist meeting
  • Garment sizing and recovery-week planning

05

Half-day to overnight

Day of surgery

You are met at our private entrance, settled into the suite and operated on by the principal surgeon throughout — no rotations or trainees.

  • Private entrance and dedicated suite
  • Same surgeon from anaesthetic onset to closing
  • Optional overnight in our private recovery wing

06

First six weeks

Concierge recovery

Daily check-in by phone or video, in-home visits for Beverly Hills residents, and as many in-atelier appointments as your recovery requires.

  • Daily phone or video contact for the first 14 days
  • In-home nursing for compound residents
  • Lymphatic drainage protocol included where indicated

07

Year one and beyond

Long-term care

Studio photographic reviews at three, six and twelve months, with a long-term aesthetic plan tailored to your face and life.

  • Photographic documentation in standard studio lighting
  • Annual long-term review
  • Direct line to your surgeon for the rest of your life
Concierge questions

Common questions before reserving.

Do you offer a consultation by video?+

Yes. We offer secure 75-minute video consultations for international and out-of-town patients, with a written plan delivered within 48 hours.

Do you publish prices?+

We publish indicative ranges in writing only after we understand your specific anatomy and goals. A package price tells you very little about the operation you actually need.

Will I always meet Dr. Ibrahim personally?+

Yes. From consultation through to follow-up, your surgeon is Dr. Ibrahim. We do not rotate cases between team members.

Are recovery visits available at my home?+

Yes — for residents of Beverly Hills, Allegria, Westown and surrounding compounds, in-home nursing visits are part of every recovery programme on request.

How long should I wait before flying?+

Most patients are cleared to fly between seven and fourteen days post-operation, depending on the procedure. We will give you a precise date in your written plan.

Can I bring a companion to the day of surgery?+

Yes. We provide a dedicated companion area, a quiet lounge with refreshments and a direct line to the operating theatre updates.

Begin with stage one — a considered enquiry.

Reserve consultation